The AI-Powered EHR Built for Modern
Behavioral Health Practices.
Clinical Documentation. Revenue Intelligence. Client Engagement. Fully HIPAA-Compliant.
Alehra unifies clinical documentation, ambient AI transcription, scheduling, billing, e-prescribing, analytics, and compliance into one intelligent practice operating system, built for in-person, virtual, and hybrid behavioral health care.
Trusted infrastructure designed to safeguard patient data and ensure regulatory compliance.
Practice Operations
Run your entire practice from one intelligent platform, designed for hybrid behavioral care.
Smart Scheduling & Hybrid Care
Manage in-person, virtual, and group therapy sessions with intelligent availability rules, automated reminders, real-time status tracking, and built-in protection against overbooking.
Smart Scheduling & Hybrid Care
Alehra’s scheduling engine supports complex therapy workflows while keeping your calendar accurate, automated, and conflict-free.
Multi-Provider & Role Management
Run solo or scale to a full clinic with structured role-based access, granular permissions, and secure visibility across providers, schedulers, billers, and administrators.
Built for Growing Behavioral Health Practices
Alehra gives you complete control over who can see, edit, approve, and manage every part of your practice — without compromising security or workflow clarity.
Public Booking & Growth Engine
Turn your website and client portal into a 24/7 booking engine. Enable public booking, patient self-scheduling, and internal staff scheduling, all synchronized in real time.
Unified Booking Across Every Entry Point
Alehra connects public booking, client portal scheduling, and staff-managed appointments into one intelligent system.
Services, Pricing & Practice Configuration
Define billable services, configure rates, manage insurance settings, Approval workflow and customize your practice experience, all from one centralized control panel.
Built for Growing Behavioral Health Practices
Define billable services, configure rates, manage insurance settings, and customize your practice experience — all from one centralized control panel.
Clinical Intelligence
Reinvent clinical workflows with ambient AI, structured documentation, and outcome-driven care.
Ambient AI & Note Automation
Capture sessions in real time with ambient transcription and automatically generate structured, compliant clinical notes, without disrupting therapeutic flow.
AI That Listens, Structures, and Documents
Alehra’s ambient AI works quietly in the background, transforming live conversations into structured, review-ready documentation.
Diagnosis & Medication Management
Accurate ICD-10 diagnosis workflows, medication tracking, allergy management, and full clinical audit trails, all built with behavioral health guardrails.
Editable with full version history
- ICD-10 search with intelligent filtering
- Diagnosis history tracking
- DSM-aligned behavioral health support
- Editable with full version history.
Treatment Plans & Outcomes
Create measurable, goal-driven treatment plans with structured interventions, progress tracking, and outcome-based reporting built for behavioral health care.
Structured Treatment Planning
- Problem-based treatment plan creation
- Linked diagnoses and goals
- Target dates & milestone tracking
- Supervisor review workflows
Patient Experience
Empower patients with a seamless, connected care journey that keeps them informed, engaged, and supported at every step.
Patient Portal
A secure self-service hub where clients can manage appointments, access documents, complete forms, make payments, and message their care team in one place.
Appointment Management
- View upcoming & past appointments
- Request, reschedule, or cancel sessions
- Join secure telehealth sessions
- Automated reminders & confirmations
Secure Messaging
HIPAA-aligned, real-time communication that allows clients, providers, and staff to connect securely, even before an appointment is scheduled.
Open Message Communication
- Patients can initiate conversations without booking first
- Providers can message patients proactively
- Staff-to-staff collaboration inside the platform
AI Client Assistant
An intelligent, conversational assistant that helps clients find services, book appointments, access resources, and get answers instantly, all within your platform.
Smart Service Discovery
- Natural language search for services
- Matches clients to the right provider
- Insurance-aware recommendations
Revenue & Billing
Manage payments, claims, and collections from one streamlined financial system built for modern behavioral practices.
Payments Linked to Services
Connect your existing payment processor and automatically link client payments directly to scheduled services and completed sessions.
Seamless Payment Integrations
- Stripe integration
- PayPal integration
- Authorize.net support
- Use your existing merchant account
Billing Integration
Enterprise-ready clearinghouse integration that enables secure electronic claim submission, eligibility checks, and remittance processing.
Clearinghouse Connectivity
- Electronic claim (837) submission
- Real-time claim status tracking (277)
- ERA/835 remittance file retrieval
No-Show & Revenue Recovery Automation
Agentic AI detects missed appointments and automatically triggers intelligent follow-up, billing workflows, and recovery actions.
Real-Time No-Show Detection
- Automatically flags missed sessions
- Applies configurable practice policies
- Tracks provider & service-level patterns
EDI 835 Parsing & Remittance Dashboard
Automatically parse 835 ERA files into structured, actionable revenue insights with claim-level transparency and adjustment tracking.
Automated ERA Processing
- Upload or auto-fetch 835 remittance files
- Parse ANSI X12 ERA formats instantly
- Identify adjustments, denials, and write-offs
Denial Rate & Payer Mix Analytics
Executive-level visibility into denial trends, payer performance, and revenue concentration across your practice.
Denial Rate Intelligence
- Track denial percentage over time
- Analyze trends by payer, CPT, and provider
- Identify recurring rejection patterns
Service-Line Revenue Breakdown
Clear visibility into revenue performance by service type, provider, and time period, so you know exactly what drives your growth.
Revenue by Service Type
- Assessment & Evaluation revenue
- Add-on services performance
- Telehealth vs. In-person comparison
Security & Compliance
Built for healthcare. Designed to protect every login, record, and transaction.
Role-Based Access Control (RBAC)
Granular permission controls that ensure every user only sees and accesses what their role requires, nothing more.
Patient-Level Access Controls
- Limit providers to their assigned clients
- Cross-organization data isolation
- Supervised note review workflows
- Controlled chart visibility
Audit Trails
Comprehensive activity logging that tracks every action across your platform, ensuring transparency, accountability, and compliance.
Comprehensive Activity Logging
- Track logins, logouts, and session activity
- Capture billing, diagnosis, and medication changes
- Log permission updates and role modifications
Clinical Trust Verification (NPI-1 & NPI-2)
Alehra’s Clinical Trust Verification authenticates every provider on your account against official NPI records before they deliver care, submit claims, or prescribe medication.
Why It Matters
- Protects against fraudulent provider registration
- Strengthens payer trust and regulatory compliance
- Builds confidence for patients and partners
2FA & Secure Authentication
Alehra’s 2FA & Secure Authentication framework ensures that only authorized users can access sensitive clinical, financial, and patient data.
Multi-Factor Authentication (MFA)
- One-time passcodes (OTP) via authenticator apps
- Backup recovery codes for secure account restoration
- Required 2FA for administrators and high-privilege roles
Built for Every Modern Care Model
From solo behavioral providers to multi-specialty groups, Alehra adapts to your workflow.
Purpose-built for behavioral health — flexible enough for primary and specialty care.
What Our Users Are Saying
Hear from healthcare professionals who have transformed their practice with Alehra
“Alehra helped us reduce session documentation time by more than half.”
The AI note-taking is a game changer. I finish sessions and have clean, editable notes within minutes. It’s given me hours back each week and reduced my end-of-day fatigue.
Dr. Sheila Torres
Clinical Psychologist
“Finally, a platform that works for both walk-in and virtual visits without the tech hassle.”
We needed something that worked for our front desk and our telehealth sessions. Alehra covers both beautifully. Payments, appointments, claims, it’s all connected.
Isaac Mensah
Practice Manager, Family Health & Wellness Center
“My pediatric patients’ parents love how easy it is to manage everything in one place.”
Between DocBox, messaging, and easy scheduling, even the busiest parents can stay on top of therapy plans. It’s streamlined my workflow and improved patient engagement.
Olivia Danvers
Pediatric Speech Therapist
“The EDI Lens turned our claims review process from a mess into a 10-minute task.”
We just upload 835 files and instantly see denials, payer trends, and patient responsibility. No more digging through Excel sheets. It’s brilliant.
Nina Patel
Billing Lead, Metro Behavioral Group
“The built-in chatbot has cut down over 70% of our admin questions.”
Clients get answers to booking, billing, and service questions without needing to call. I can focus on therapy, not logistics. It’s like having a virtual receptionist.
Andrew Kale
Counselor & Small Practice Owner
Unified Care Platform, Built for Every Role
Full-featured solution tailored to the needs of your role
Designed for Providers, Built for Care
Focus on patients, not paperwork. Alehra gives providers intelligent tools for documentation, sessions, communication, and compliance, all in one platform.
AI-Powered Session Notes
Smart Templates & Clinical Documentation
Treatment Plans & Outcome Tracking
Integrated Telehealth (Virtual & Hybrid)
Diagnosis & Medication Management
Secure Messaging with Clients & Staff
Seamless Lab Collaboration & Reporting
Connect labs directly into the care workflow. Manage orders, results, and reporting without manual back-and-forth.
Digital Lab Order
Structured Result Upload & Parsing
Requisition form generation and download
Automatic Result Routing to Patient Charts
Critical Value Flagging & Alerts
Result Upload and Result Component
Revenue Operations, Simplified
From claim submission to remittance posting, Alehra centralizes billing operations with real-time financial visibility.
Electronic Claim Submission (Clearinghouse)
ERA & EDI 835 Remittance Posting
Denial Tracking & Payer Analytics
Service-Line Revenue Reporting
Integrated Payment Processing
Superbill & Statement Generation
Smart Scheduling, Less Chaos
Keep calendars organized, reduce no-shows, and manage provider availability with automation built for healthcare workflows.
Custom Calendar Views
Multi-Provider Booking Management
Automated Appointment Reminders
Waitlist & Cancellation Handling
Administrative Notes & Flags
Public & Portal Booking Controls
Oversight Without Micromanagement
Maintain quality of care and operational visibility across your organization with built-in supervision tools.
Linked Supervisor & Supervisee Accounts
Documentation Review & Feedback Tools
Audit-Ready Activity Logs
Supervisor Task Tracking
Clinical Oversight Dashboard
Permission & Access Controls
Your Practice. Anywhere You Go.
Stay connected to your practice whether you’re in the office, at home, or on the move. The Alehra mobile experience gives providers and patients secure access to schedules, appointments, telehealth sessions, and care tools — all from a clean, intuitive interface.
Smart Scheduling
View your full schedule, upcoming sessions, and patient details in one place. Instantly see cancellations, reminders, and session updates.
Secure Patient Access
Access charts, clinical notes, and documentation securely with role-based permissions and encrypted communication.
AI-Assisted Documentation
Capture insights and notes quickly with Alehra’s AI-powered assistance, helping providers stay focused on patient care.
Alehra’s mobile tools are designed for modern providers and patients who need flexibility without sacrificing security or performance.
FAQs
Frequently Asked Questions
Is Alehra HIPAA-compliant?
Yes. Alehra is built from the ground up to meet HIPAA requirements for protecting Protected Health Information (PHI).
We use:
- End-to-end encryption (in transit and at rest)
- Role-based access control (RBAC)
- Audit logging and monitoring
- Secure cloud infrastructure powered by Google Cloud
- Business Associate Agreements (BAA)
Security and compliance are not add-ons — they are core to our architecture.
How does Alehra help private practices grow?
Alehra helps practices grow by reducing administrative burden and improving revenue visibility.
We provide:
- AI-powered clinical documentation to save hours weekly
- Integrated billing and ERA management
- Smart scheduling and automated reminders
- EDI analytics to reduce claim denials
- Patient engagement tools that increase retention
When providers spend less time on paperwork, they spend more time on care — and growth follows.
What makes Alehra different from other EHR platforms?
Alehra is not just an EHR — it’s a unified practice operating system built specifically for behavioral health and hybrid care models.
What sets us apart:
- AI-assisted note-taking and automation
- Built-in EDI insights (835 analytics & denial tracking)
- Role-based workflows for providers, billers, supervisors, and labs
- Seamless telehealth and in-person support
- Flexible client models (organization + independent clients)
We focus on intelligent workflows — not just record storage.
Is it easy to switch to Alehra from another system?
Yes. Our onboarding team assists with structured migration planning.
We support:
- Secure data import
- Template configuration
- Workflow customization
- Staff training sessions
- Go-live assistance
Our goal is minimal disruption and a smooth transition for your team.
What specialties does Alehra support?
Alehra is designed primarily for Behavioral Health, including:
- Psychologists
- Therapists
- Counselors
- Psychiatrists
- Group practices
We also support hybrid and multi-specialty practices including:
- Primary Care
- Pediatrics
- Speech Therapy
- Specialist Clinics
Our flexible architecture allows workflows to adapt to your care model.
Does Alehra support ePrescribing and controlled substances?
Yes. Alehra supports electronic prescribing workflows and can integrate with compliant partners for controlled substance prescribing (EPCS), subject to credential validation.
Can Alehra handle billing and insurance claims?
Yes. Alehra includes:
- Claims submission
- ERA (835) posting
- Eligibility checks
- Payment tracking
- Revenue analytics
Our EDI tools turn raw claim data into clear financial insights.
Does Alehra support both virtual and in-person care?
Absolutely. Alehra is built for hybrid practices, allowing providers to manage:
- Telehealth sessions
- In-office appointments
- Group sessions
- Documentation and billing in one unified system